Entertainer (sports & Leisure)

RESPONSIBILITIES • Coordinate & supervise activities to ensure optimum care and assistance to guests • Ensure high level of quality services are delivered to guests at all times • Handle and monitor of guests complaints and the relevant follow up action required • Give relevant and up-to-date i ...

RESPONSIBILITIES
• Coordinate & supervise activities to ensure optimum care and assistance to guests
• Ensure high level of quality services are delivered to guests at all times
• Handle and monitor of guests complaints and the relevant follow up action required
• Give relevant and up-to-date information to guest
• Customize training program for guests
• Welcome guests and give information and advice on respective activities and facilities
• interact with guests to obtain feedback and suggestions for improvement
• Encourage guests to participate in various sports and leisure / entertainment activities
• Makes inventory of materials and equipment for stock control.
• Report any breakages, defects, loss of operating equipments and accessories to Sports and Leisure Manager
• Encourage upselling
• Follow up of billing
• Carry out the weekly sport and leisure / entertainment program
• Propose solutions to all sport / evening entertainment operating problems
• Ensure effective and efficient organisation of respective activities
• Help in the preparation and organisation of evening / sport entertainment
• Participate in evening shows / sport activities organised by the Department
• Ensure that all the multimedia system and instrument regarding the band are in good and functioning condition
• Ensure that all the multimedia system are in good condition at the activity center
• Ensure fine tunings before the band starts playing
• Ensure “mise en place” of all multimedia system / musicians for any special events
• Consult with immediate superior about organisational aspects of special events being planned
EXPERIENCE
• SC level or equivalent, professional training and professional experience
• NTC2 Entertainment/Sports
• Sport entertainer or Evening entertainer (for as least 1 year)
• Fluent both in English and French, a third language would be an advantage
STRICTLY RESIDING IN THE FOLLOWING REGIONS:
The South (from Baie du Cap till Mahebourg) up to lower Plaine Wilhems(latest Rose Hill)