Digital Sales and Marketing Manager

Your duties will be to develop strategies and tools that will promote the company’s services to its stakeholders and participate in the marketing of those services.

Expat.com is looking for a Digital Sales and Marketing Manager in order to support its expansion.

Posted in the Sales and Marketing department, your duties will be to develop strategies and tools that will promote the company’s services to its stakeholders and participate in the marketing of those services.

Participating in the marketing activities of the company:

1.    Market Analysis

This includes target benchmark, features, price, audience, strength and weakness of the players in the market.

 2.    Working with our clients and prospects:

Respond to requests for information and quotation and closing the sale.

Implementation of a strategy for acquiring and retaining prospects and customers thus giving exposure to the company that will add value to the brand image and services.

Coordinate the utilization and capitalisation of prospects from the database, develop the communication plan, define the message and write the content

 3.    Client Tracking

Implementation of advertising campaigns for our clients, generating and sending monthly reports to clients and follow-up by phone or email.

 4.    Working with our strategic partners:

You will represent the company and our services to strategic partner to develop possible collaboration. This will also involve preparing customized documents for the presentation our services to the partner.

 5.    Working with our audience:

Audience research and analysis the features of the website- Identify areas of improvement and potential new features so as to deliver the specification list to the technical team.

Participate in the implementation of the strategy with regard to segmentation, communication, growth and member retention.

 6.    Working with our members :

Conduct customer satisfaction surveys of our members.

Participate in devising ways to retain and engage our members in the Expat.com project.

Implementation of control panels for management and other departments within the      organisation.

Skills and qualifications

Technical skills

• Conducting market research, competitor analysis and segmentation (important)
• Able to participate on strategy planning for community development and business/commercial strategy.
• Able to develop control tools to monitor and analyse the performance results.
• Project management skills
• Well versed with presentations and communication tools
• Able to read graphs
• Comfortable with numbers
• Organizational skills

Personal skills

• Team spirited
• Proactive and pragmatic with a long term vision
• Excellent communication skills (both oral and written)
• Good command of French & English
• Logical,  synthesize and analyse numbers/data
• Strong desire to learn (the media being in evolution)
• Ongoing commitment to provide quality service

Conditions: 

• The position is based in Port-Louis, Mauritius.