Customer Service Agent ( english speaking)

We are seeking to recruit customer service agents to join our team. The ideal candidate for this role will be responsible for developing a team of sales Agents, ensuring that key performance requirements and operational efficiencies are achieved in line with the company objectives.

We are looking for English Speaking Agents

Key Responsibilities: 

• Respond to customer enquirers, and provide accurate and timely information.
• Investigate and resolve customer issues, and provide appropriate solutions or recommendations.
• Maintain accurate records of customer interactions and transactions.
• Work together with other team members to ensure customer satisfaction and retention.
• Continuously improve your customer service skills and knowledge through training and development.

Requirements: 

• Excellent communication skills in English, both written and verbal.
• Strong problem-solving skills and ability to converse with others.
• Knowledge of customer service principles, data protection and practices.
• Ability to work in a fast-paced environment and handle multiple tasks at the same time.
• Capable in Microsoft Office.

Compensation:

We offer a competitive salary, benefits package, prospects for career advancement and very attractive commissions. If you are a driven, results-oriented individual who is passionate about customer service, we encourage you to apply.

We are available on 57105329 ou 57879176 (monday to friday as from 10h till 3 pm)