Customer Sales Executive

The role of Customer Services Specialist will develop your soft skills and teach you how to build excellent working relationships with clients and customers alike. We work hard and will provide you with great training to deliver on our customer service requirements.

Job Description

Based in Grand Baie and operating in major Indian Ocean regions, we are a local e-commerce marketplace where people discover and save on amazing things to do, see & eat. We're enabling real-time commerce across local businesses, travel destinations, consumer products and live events. At the same time, we provide merchants with the resources and tools to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward.

Responsibility

          All applicants must:

• Have excellent communication skills and an unerring ability to focus on the task at hand and deliver exceptional support
• Maintain relationships with clients and showing exceptional customer service
• Be creative, open-minded, and dynamic to deliver on clear targets and performance KPI’s.
• Be eager to learn, work hard and smile while dealing with customers
• Show Cooperation with the company's internal departments and partners and communicate effectively to same

OTHER QUALIFICATIONS

• Passionate about service
• High level of integrity
• Efficient, organized, dynamic and well groomed
• Basic knowledge of IT
• Excellent written and verbal communication skills in both English and French languages.
• Pleasant and outgoing personality with excellent customer service skills.
• Willingness to work during odd hours, weekend, and Public Holidays
• Strong ability to respond and adapt to various situations and circumstances.

Other Job Essentials

• Only candidates residing in Flacq will be selected
• Demonstrate self-discipline with regards to beahviour, communication & attendance
• Highly motivated and target driven with a proven track record in sales
• Ability to work on roster of the Shopping mall hours
• Minimum 3 years experienced in customer service within tourism industry
• Relationships management skills and openness to feedback