Credit Controller

Adecco, an international HR Solutions service provider, is currently looking for a Credit Controller to join one of their client's teams. Functioning in the service sector, situated in the region of Pailles, Port Louis

Our client, a well establish company in the service industry, is looking for a Credit Controller. 

Reporting to the finance manager, the successful candidate will be responsible for a healthy debtors’ management.

Main Responsibilities:

• Proactively manage debt collection
• Issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology
• Ensure payment plans with customers are adhered to
• Resolution of queries to facilitate payments from customers
• Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
• Liaison and communication with internal departments as required to maintain an accurate position on customer accounts
• Ensure that all prepared communications are accurately recorded/documented in a timely manner
• Preparation of files for debt collection agencies
• Attending court cases when required
• Ensure monthly reports & processing deadlines are met as required
• Assist in ad-hoc duties as required

Qualifications:

1.  ACCA partly qualified or relevant qualification

Candidate Profile:

• 3+ year relevant experience and a proven track record in debt collection.
• Excellent written and verbal communication skills
• Ability to work individually as well as part of a team
• Deadline focused with ability to work under pressure, odd hours & prioritise tasks
• Competence in Microsoft Office products and accounting software programmes
• Ability to reconcile complex accounts and have excellent attention to detail
• Ability to deal with difficult customers in a calm & confident manner
• Ability to establish and maintain good client relationships, both internally and externally at all levels