Café LUX Manager

Overseeing the day to day operations and overall management of the outlet.

 

RESPONSIBILITIES

• The Café LUX* Manager will oversee and direct all the activities of the Café LUX* outlet;

• The incumbent will direct the entire operation of the Café LUX*, which includes supervising all Team Members , ensuring the outlet meets quality and food service regulatory requirements, and ensuring that customers are provided with an amazing coffee experience;

• The Café LUX* Manager will also be responsible for the safeguarding of the financial success of the outlet and maintaining LUX* Resorts and Hotels’ brand reputation;

• This role has a strong hospitality element and must ensure that the outlet delivers high-quality food, coffee and excellent customer service.

 

EXPERIENCE

• A minimum of 9 years of working experience in Food & Beverage operations preferably in a 5 star resort;

• A minimum of 3 years of working experience as Assistant Outlet Manager or Assistant Restaurant Manager preferably in a 5 star resort.

 

OTHER REQUIREMENTS

• High levels of integrity;

• Passionate about service;

• Strong team management and leadership skills in order to lead, motivate and develop subordinates;

• Strong knowledge of coffee drinks will be a definite advantage;

• Creative and innovative;

• Proactive, dynamic, flexible and professional attitude with outstanding interpersonal skills and customer service skills;

• Organisational, financial and analytical skills;

• Ability to identify problems and provide solutions;

• Excellent verbal and written communication skills in both English and French languages;

• Sound knowledge of Micros;

• Willingness to work during odd hours, weekends as well as public holidays;

• A clean certificate of character is a must.