Accounts Receivable Supervisor

The Accounts Receivable Supervisor is responsible for collection of debtors dues, reconciliation of debtor accounts, resolution of any queries or issues with debtor statements, production of accurate and timely debtor statements, reports and reconciliations.

Key Accountabilities

• Daily/weekly and monthly reconciliation of debtors’ accounts as required
• Direct credit control for organisational debtors
• Liaison and support for BU Managers for debtors
• Develop close working relationship with external parties such as banks, government institutions and legal advisors to improve systems for the group
• Assist with producing and verifying monthly debtors statements
• Month end reporting requirements for debtors balances for top management
• Production of overdue correspondences for all debtors
• Reconcile debtors accounts each month, resolve any problems within agreed timeframes
• Liaison with Finance team for creditors and agree on accounts netting where applicable.
• Ensure an effective and efficient operation of the company’s debtors system
• Lead a team of credit control officers and run the unit efficiently in the collection of debtors accounts
• Follow up of debtors accounts referred to legal advisors and represent the company in court for debt recovery cases
• Undertake other duties as allocated by the Managing Director and Finance & Administration Manager
• Participate in appropriate training and professional development

Key Performance Indicators

• Days Sales Outstanding
• Collection Effectiveness Index
• % Debtors over Credit Limit
• % Debtors over Terms
• Write Offs

Qualifications & Experience

• 5+ years relevant experience and a proven track record in debt collection.
• Excellent communication skills on all levels
• Ability to work on own initiative as well as part of a team
• Sound numerical skills
• Sense of urgency and ability to work in fast paced office environment
• Deadline focused with ability to prioritise tasks
• Flexible and multi-tasking ability to produce results
• Excellent knowledge of Microsoft Office Systems especially MS Excel.
• Knowledge of Sigma ERP would be an advantage

Other Requisites & Skills

• Efficient and effective
• Maintain excellent customer service
• Understand the needs of customers and stakeholders
• Goal orientated, achieve targets set
• Honour commitments
• Show commitment and be accountable
• Honour the company’s core values
• Communication skills, empathise with debtors whilst working towards credit control goals