ACCOUNTS RECEIVABLE ASSOCIATE

Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented. 

Based on customer responses, recommend and implement action plans for resolving delinquent transactions. Action plans may require the credit analyst to engage VWR associates from other departments, e.g., sales reps, pricing, etc. or outside parties, e.g., vendors, freight carriers, etc. 

Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied. 

When necessary, escalate collection problems to CFS Management and/or Sales Team to assist in collection/resolution process 

Approve and authorize release of orders according to credit line and payment history within established guidelines. 

Communicate the status of the assigned portfolio and/or specific accounts to CFS Management and/or Sales Team. 

Work on special projects, e.g., account clean up, as needed
SKILLS, KNOWLEDGE & EXPERIENCE
3 to 5 years of commercial collections experience. 

Proficiency in English, both verbal and written. 

Strong analytical and critical thinking skills in order to understand customer’s reasons for non-payment and to be able to develop appropriate action plans to address those issues. 

Ability to clearly communicate issues and recommend solutions to both VWR associates and external parties in order to facilitate collection. 

Ability to summarize and communicate the status of portfolio and specific accounts to CFS Management and/or Sales Team. 

Strong computer skills with past experience in an ERP system, e.g., Oracle, SAP, etc. 

Working knowledge of MS Excel and/or MS Access.
WORK SCHEDULE
BE WILLING TO WORK ODD HOURS FROM 2:30PM - 11:30PM, MONDAY TO FRIDAY.