The guest relations officer (GRO) is at the forefront of customer service. MINIMUM REQUIREMENTS • SC / HSC / NC3 in related field • 2 years of experience in a five star property • Preferred age group : 25 - 35 years old

The guest relations officer (GRO) is at the forefront of customer service. He or she is one of the first team member to greet guests as they arrive. The GRO ensures that guests are happy from the moment they step into the hotel until they leave. Sometimes, he or she continues to provide superior customer service after the guests are long gone.

MINIMUM REQUIREMENTS
•    SC / HSC / NC3 in related field
•    2 years of experience in a five star property
•      Preferred age group : 25 - 35 years old